At Wave, advising is at the core of what we do and who we are. Since the late ’90s, our advising first principle has empowered us to develop a custom solution for each customer’s unique requirements instead of a one-size-fits-all program. We work hand-in-hand with our clients throughout Boston, devoting time and resources so that we have a complete understanding of their pain points and desires and can build a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the core of your organization. If your workflows have many inefficiencies, the resulting productivity loss will spread throughout your entire organization. For example, let’s say a organization acquires a new customer in minutes but requires a long time to onboard a new employee or partner. That’s an issue because both your employees' talent and your partner’s products play a important role in providing excellent service to the customer. Therefore, if those components are not operating accurately, your client is ultimately who pays the price. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a total understanding of your business workflows as well as the technology that accurately delivers intelligent information. We know what questions to ask and can determine the right data to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial portion of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations must include mapping metadata, folder structure, search capabilities, and many other aspects that will enable users to find pertinent data. It is critical that you invest the time to understand the problems you’re having and what is required to resolve them.

 
 
 

Intelligent Information Management

It is widely accepted that the modern business relies on numerous sources to pull information whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it holds important business data and content that is crucial to the success of your organization. Both organizations and their customers must have data from multiple places to complete work, and this adds additional challenges if that data is not easily attainable. The conventional approach was to aggregate input into a central repository but this route is not sustainable forever as one tool can’t maintain everything, particularly in some mid-range to large organizations.